| Caring | |
| Challenging situations | |
| Customer service | |
| Discretion & tact | |
| Health & safety | |
| Interpersonal techniques | |
| NHS values | |
| Organising techniques | |
| Patient centred services | |
| Self-motivation | |
| Teamwork | |
| Using lifting equipment | |
| Working autonomously | |
| Working under pressure | |
| Working within protocols & guidelines | |
| Written and verbal communication |
