| Administration techniques | |
| Advanced IT | |
| Attention to detail & accuracy | |
| Discretion & tact | |
| Flexibility | |
| Managing caseloads | |
| NHS values | |
| Organising techniques | |
| Self-motivation | |
| Significant experience: 2 to 5 years | |
| Teamwork | |
| Training delivery | |
| Working under pressure | |
| Working with people at all levels | |
| Written and verbal communication |
Apprenticeship |
||
|---|---|---|
| Operations and departmental manager | Level 5 | ||
Alternative |
||
|---|---|---|
| Degree (Administration) | Level 6 | ||
| Core Mandatory Training | |
| Delivering an Enhanced Patient Experience | |
| Focusing on You and Your Development | |
| Management competences | |
| Mindfulness | |
| Minute Taking competences | |
| Report Writing competences |
| E-Portfolio | |
| Personal development review |
| AMSPAR | Level 3 | |
| NHS Leadership Academy: Mary Seacole programme |
