4 | Manager

Non-Clinical | Management

Specific Roles

Working in Support Services
4 | Manager | Administration
Office
Reception

Job Requirements

Skills

Basic IT
Interpersonal techniques
Leadership & management
NHS values
Significant experience: 2 to 5 years
Written and verbal communication

Qualifications

Apprenticeship

Operations and departmental manager | Level 5

Alternative

Institute of Leadership and Management (ILM) | Level 4
A Levels | Level 3

Training

Core Mandatory Training
Delivering an Enhanced Patient Experience
Focusing on You and Your Development
Management competences
Mindfulness
Minute Taking competences
Report Writing competences

In-Role Learning Opportunities

Apprenticeship

Continuous Professional Development

E-Portfolio
Personal development review

Personal Development

AMSPAR | Level 3
NHS Leadership Academy: Mary Seacole programme

Progression Examples

Band 5

Alternative Route Examples