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4 | Advisor

Non-Clinical | Support Services

Specific Roles

Working in Support Services
4 \| Advisor \| Clinical Support
Food Health

Job Requirements

Skills

	Advice & guidance
	Basic IT
	Challenging situations
	Customer service
	Interpersonal techniques
	NHS values
	Organising techniques
	Patient centred services
	Relevant experience: up to 2 years
	Self-motivation
	Teamwork
	Working autonomously
	Working collaboratively
	Written and verbal communication

Qualifications

Apprenticeship
	Improvement technician \| Level 3

Alternative
	A Levels \| Level 3
	GCSEs \| Level 2

Training

	Coaching competences
	Core Mandatory Training
	Customer care
	Delivering an Enhanced Patient Experience
	Health, Safety and Welfare
	Mindfulness

In-Role Learning Opportunities

Continuous Professional Development

	E-Portfolio
	Personal development review

Personal Development

Band 4 Development Programme

Progression Examples

Band 5

Co-ordinator

Alternative Route Examples

Band 2

Health Care Assistant

The following list contains examples of relevant qualifications that would be seen as equivalent options when compared to the latest Apprenticeship (standard).