4 | Supervisor

Non-Clinical | Support Services

Specific Roles

Working in Support Services
4 | Supervisor | Administration
Management Support
Patient Services (Medical Secretaries)
4 | Supervisor | Clinical Support
Management Support (Safeguarding)
Patient Services

Job Requirements

Skills

Advanced IT
Attention to detail & accuracy
Interpersonal techniques
NHS values
Organising techniques
Significant experience: 2 to 5 years
Teamwork
Training delivery
Working under pressure
Written and verbal communication

Qualifications

Apprenticeship

Team leader and supervisor | Level 3

Alternative

Institute of Leadership and Management (ILM) | Level 4
A Levels | Level 3

Training

Core Mandatory Training
Delivering an Enhanced Patient Experience
Focusing on You and Your Development
Management competences
Mindfulness
Minute Taking competences
Report Writing competences

In-Role Learning Opportunities

Apprenticeship

Continuous Professional Development

E-Portfolio
Personal development review

Personal Development

Leadership competencies
Management competencies
NHS Leadership Academy: Mary Seacole programme

Progression Examples

Band 5

Alternative Route Examples

Band 3