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2 | Administrator

Non-Clinical | Support Services

Specific Roles

Working in Support Services
2 \| Administrator \| Administration
Booking
Clerical
Data Input
Secretarial
2 \| Administrator \| Wider Health Support
Family (Community)
Hospital Cashier
2 \| Administrator \| Clinical Support
Rapid Response
Single Point Access

Job Requirements

Skills

	Basic IT
	NHS values
	Organising techniques
	Self-motivation
	Written and verbal communication

Qualifications

Apprenticeship
	Customer service practitioner \| Level 2

Alternative
	GCSEs \| Level 2

Training

	Core Mandatory Training
	Delivering an Enhanced Patient Experience
	Focusing on You and Your Development
	Mindfulness
	Minute Taking competences
	Report Writing competences

In-Role Learning Opportunities

Continuous Professional Development

	E-Portfolio
	Personal development review

Personal Development

AMSPAR | Level 2

Progression Examples

Band 3

Administrator

Alternative Route Examples

Band 2

Health Care Assistant

The following list contains examples of relevant qualifications that would be seen as equivalent options when compared to the latest Apprenticeship (standard).